Meter-Eye: meter reader application module
for Android and iOS-based customer service applications

Cost-effective, convenient, reliable: make meter reading simpler, more efficient and safer with the help of a machine vision module integrated into the application of the energy service provider.

What can the integrated machine vision module do?

Simple and effective meter dictation using a smart device

The machine vision module integrated into the costumer application of the energy service provider can automatically read the serial number of the consumption meter and the scale value without user interaction using the smartphone’s camera. It forwards them to the application interface, thus simply, efficiently and securely recording the data for the invoicing system.

State-of-the-art solution

The machine vision module integrated into the application of the energy service provider is a solution that is considered unique not only in Hungary, but also worldwide. The guarantee of its effectiveness is that the machine vision module integrated into the application is already used by Hungary’s largest electricity supplier to read meter readings.

Not by chance, because with the help of the plug-in, consumers can report the meter reading in a few minutes, 24 hours a day, without customer service intervention.

Do you have any questions, would you like to try the module in practice?

If you would like to receive answers to all your questions about the operation of the module, please contact us! Our experts are ready to receive your application and provide detailed answers to all important questions.

If you want to experience the operation of the application live, request an appointment for a personal demonstration, where you can get to know the operation of the customer service machine vision module not only in theory, but also in practice.

What are the benefits of using the customer service machine vision module?

• Cost efficient

The meter readers do not have to go out to the place of consumption, as the consumer can simply read the meter with the help of his own smart device and the application and send it to the provider’s billing system in seconds.

• Comfortable

The consumer can make the dictation via the application when he wants to during the specified dictation period. The application guarantees that you will not forget to dictate, as you will receive a warning about digital deadlines upon request.

• Compatibility

The module can be used both for applications running on Android and iOS systems, so it is practically compatible with all modern mobile devices.

• Reliability

The application guarantees that the read values correspond to reality, and the images taken from the meter are automatically uploaded to the database.

Who would benefit from using the module?

• The provider

The integrated machine vision module offers an effective solution for all energy service providers who want to make the time reporting process faster, simpler and more reliable with the help of their own application.

With the help of the module, it is no longer necessary for a worker employed for this purpose to read the meter readings, as consumers can now also do this with the help of an intelligent application. This way, you as a service provider can save a lot, and you can also make the invoicing and administration process simpler, smoother and more reliable.

The data received through the application can even be used for various statistical purposes, which enable the future improvement and development of services.

• The consumer

The integrated module guarantees that the reporting of meter readings is done quickly, easily and safely. There is no need for the consumer to sit at home and wait for the reading, but also to spend long minutes on the phone. With the help of your smartphone or tablet camera, you just need to take a photo of the meter reading, which can be quickly and securely transmitted to the invoicing system within seconds via the service provider’s own application.

In addition, the consumer does not have to worry about forgetting about the dictation, as the application warns her/him every month about the upcoming reading period or that the deadline is approaching.

In addition, the dictations recorded in the application can be saved, so it is also possible to ensure that consumers can view them, either monthly or for a longer period of time, on the given interface.

Why are the applications that work with the help of the module extremely effective?

The current state of the meters can be recorded with the help of a photo transmitted from most simple meter reading applications or by manual input on the keyboard. However, these methods hide a lot of error.

During manual input, it is easy for the consumer to misspell something, while a simply forwarded photo can easily be blurry or improperly exposed, which makes it difficult to read the data. Not to mention that, in the latter case, meter readings are usually performed by separate customer service colleagues.

However, the machine vision module integrated into the energy service provider’s application filters out potential errors and there is no need for intermediate human intervention.

With the help of the smartphone’s camera, it can automatically read the serial number of the consumption meter and the scale value, and the exact value is immediately recorded for the invoicing system via the application.

In this way, we can save not only time and energy, but also money, since there is no need for a time reader or the intervention of customer service colleagues. The reading and dictation process can be fully automated.

Contact

If you would like to know more about the functionality of the module, its compatibility, or the possibilities of the application, please contact us. The expert colleagues of ITQS Ltd. are ready to answer your questions.

If you want to experience the operation of the application live, request an appointment for a personal demonstration, where you can get to know the operation of the customer service machine vision module not only in theory, but also in practice.

Contact Info:

IT Quality Services Kereskedelmi és Szolgáltató Kft.
Cím: 1054 Budapest, Bajcsy-Zsilinszky út 48.
Telefon: +36 (1) 784 2972
Fax: +36 (1) 784 2972
E-mail: info@itqs.hu